Shipping Policy

  • Shipping Regions

We currently only ship to the USA, UK, Australia, and Canada. The main methods of shipping and approximate delivery time are as follows:

  • Processing Time

All orders are processed within 2 business days and shipped out using a fully tracked courier service. 

  • Shipment Tracking

When an order is dispatched, you will receive a confirmation email containing the shipment tracking information. The shipping information will be updated and sent to you once the package arrives at your local airport.

  • Still haven’t received your tracking info?

Check your spam folder-it can get stuck in there sometimes.
 Still not seeing it? Don’t worry--just contact our customer team and they will investigate. 

  • Changing Shipping Address

It is suggested for customers to ensure that the shipping address entered is accurate. Just in case, there is always a small window to correct an incorrect shipping address. If you want to update your delivery address, please contact us immediately at contact@slomra.com.